Less Fraud
Reduce your fraudulent order exposure using our customizable fraud rules.
The Challenge
Fraud costs online businesses time, merchandise, and if not controlled, their
entire business. The problem is that it costs money to combat fraud and when
an order is suspect, do you take the risk and hope for the best or cancel the
order, losing it and any future revenue? With the facts that the onus of
proof rests with the merchant and that chargebacks are
expensive, coupled with the fees that merchants are already paying the
payment providers, it's amazing that any business is willing to take the
risk.
The Solution
To fight fraud you need to fraud check every order utilizing a
combination of your past experience, knowledge of your products, and what
limited information you receive from the customer. Rebus allows you to
automatically check every order for fraud, assigning each order a fraud score
using a combination of our built-in fraud rules and custom rules based on your
product knowledge and past experience.
Orders that are deemed safe proceed through to fulfillment and those that are
deemed potentially fraudulent are stopped for manual review. Your staff can
then view the Rebus fraud rules that were triggered and take actions against
the order ranging from cancelling the order and blacklisting the account to
accepting the order and marking the customer as safe for future orders.
The Results
Regaining control over fraud results in less chargebacks,
less lost merchandise, and less cost to verify suspect orders. You
can't stop fraud from happening, but with Rebus you can make it easier
for you and harder for the bad guys.
Keywords: reduce e-commerce fraud, reduce fraud, less e-commerce fraud,
fraud rules, fraud checking, fraudulent order control, credit
card fraud.